Ten Reasons the National Exam Results Helpline Must be a three Number

August could be a nerve racking month for a huge selection of a huge number of UK pupils that receive the end result of their A and AS level exams. In order to offer pupils guidance on their following steps once they've received the results of theirs, the Department for Families as well as Children,Schools (DCSF) has put together a National Exam Results Helpline which is working until 29th August 2009: 0808 hundred 8000.

When you decide to use a freephone 0808 quantity (which is precisely the just like an 0800 quantity) the DCSF has allowed pupils and the families of theirs to contact the Exam Results Helpline completely free from a landline. Nevertheless, call expenses from a mobile will be different and this's of particular importance since the vast majority of pupils will probably depend on the mobile phones of theirs.



This mirrors the newest results from Ofcom which discovered that 44.5 % of all UK phone calls now are made of mobile phones (Ofcom Communication Market Report 2009). In order for any DCSF to provide callers a terrific deal from a landline AND movable, the National Exam Results Helpline must be a three number that are provided in mobile users' minutes that are totally free.

Below are ten reasons the National Exam Helpline must be a three Number:

1. three numbers cost individuals similar to contact as regular landline (01/02 figures) actually from a cell phone. They're in addition provided in the no cost minutes allocations provided by each mobile and also landline network providers. This's of specific importance for callers on the National Exam Helpline whenever the vast majority of the callers are pupils that often depend on the mobile phones of theirs.

2. as all non geographic numbers, three numbers allow businesses to smarten up the approach they cope with calls with smart capabilities like launch emails ("Thank you for calling the National Exam Helpline") as well as choices menus (e.g. "Press one for info on the clearing procedure, press two for general inquiries" etc.)

3. There's a selection of three numbers - 030 numbers which are exclusively for not-for-profit organizations and public bodies to use.

4. Callers could be queued, meaning that important calls is answered. This's very pertinent for the Exam Helpline that is promoted nationally and will inevitably bring a huge selection of a huge number of calls.

5. Organizations are able to handpick a very memorable number that the callers of theirs will recall easily.

6. Calls to three numbers can be captured for training purposes.



7. three amounts simply' sit' in addition to mobile number or maybe any landline. No additional hardware or equipment is required.

8. three amounts could be affordable to operate in case you need out the provider with probably the most competitive offering you'll see on the store shelves (e.g. 30,000 complimentary incoming minutes each month and when they've been utilized 0.5 pence a minute for those phone calls received after that).

9. It is feasible to watch the geographic place of callers as well as the chaotic times of the company using online call data packages.

10. three numbers and their functions are completely controlled online. No extra equipment or perhaps hardware is required and settings will be changed at anytime and from anywhere with a connection to the internet.



The ever increasing interest in mobile phones implies that the uptake of three numbers continues to grow substantially. Not merely will they deliver all of the advantages of eight numbers, though they provide many callers a great offer and there's a range (thirty numbers) that's solely for not-for-profit organizations and public systems.

Lots of public bodies are using 0300 numbers, like the Department of Health, The BBC and companies House which looks like it will not be long before three is the telephone number of preference for those within the public sector.

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